'John was obviously very passionate about the subject and was well prepared for what he delivered' . . .

'Evidence of personal experience' . . .

'The information packs' . . .

'Lots of detail' . . .

'Group activities to break up the learning' . .

'Trainer very clear and knowledgeable' . . .

'Relevant to our setting -useful tips' . . .

'Group interaction' . . .

'Not over jargonistic' . . .

'Very good knowledge of the subject by the tutor ' . . .

'The activities' . . .

'Engaging and story telling' . . .

'Interactive activities' . . .

'Our involvement' . . .